Quota and rate limit errors
Why a provider says you hit a limit even with credit, and how to fix it.
A message such as "rate limit or quota reached" comes from the provider, not from MultiScreenAI. Common causes:
- Free tiers (Gemini, Groq, OpenRouter and others) allow only a few requests per minute or per day.
- Too many at once: some providers, such as Moonshot (Kimi), limit how many answers can stream at the same time. Sending to many panels at once can hit that limit.
- No billing set up: some providers need a card or prepaid credit before paid models work, even if your account shows a balance elsewhere.
- A new account: providers often start new accounts on a low tier that rises as you use and pay more.
What to do
- Wait a minute and press Regenerate on that panel.
- Check usage limits and billing in the provider's dashboard.
- Use fewer panels from the same provider at once, or switch one panel to a different provider.
Related articles
Did not find what you need?
Email support@multiscreenai.com and a real person will reply.